Gaming should be a source of fun, not stress. hbje believes every player deserves a safe, informed, and controlled gaming experience. This page shows you how to achieve that.
Adults Only
Support Services
Protection Tools Available
Self-Exclusion Active
Hbje's 6 Key Responsible Gaming Initiatives — Keeping You Safe
Decide in advance how much you are willing to spend each day, week, or month. Once a limit is set, it cannot be increased easily — this is by design, to keep you protected.
Set a daily time limit for gaming. Once your limit is reached, hbje will automatically alert you — protect your time for yourself and your family.
If you need a short break, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks — any time, no questions asked.
If you want to take a long-term break from gaming, choose Self-Exclusion for a period of 6 months to 5 years. Your account will be completely deactivated for the entire duration.
View your gaming history, win/loss record, and spending summary at any time. Knowing the facts makes it easier to make better decisions.
Only players aged 18 and above may open an account at hbje. Our strict age verification process ensures no minors can access the platform.
Responsible gaming means treating gaming as a healthy form of entertainment — not as a way to escape life's pressures, but as an enjoyable leisure activity. hbje believes gaming is truly fun only when you play mindfully and within your means.
Many people think responsible gaming means playing less — that's not quite right. It means Play Smart. Deciding for yourself when to stop, how much to spend, and how long to play is what keeps gaming fun.
Hbje's responsible gaming policy is built with Bangladesh players in mind. These tools are readily available to every member on our platform — because we know a protected player is a happy player.
Core principles of responsible gaming: Play for enjoyment, not to chase losses. Every bet is a entertainment expense — not an investment.
Problem gambling does not happen overnight — habits shift gradually. Ask yourself the following questions and answer them honestly. If more than two of the signs below apply to you, it is time to take notice.
If you notice these signs, stop and contact our support team. Asking for help is not a sign of weakness — it takes real courage.
Do you keep coming back to try to win back what you have lost — telling yourself "this time I will win for sure"?
Have you lied to family or friends about your gaming or hidden how much you have spent?
Do you feel restless, irritable, or anxious when you are unable to play?
Are you putting gaming ahead of work, family, or studies?
Have you ever borrowed money or dipped into savings to gamble beyond your budget?
Do you need to bet more than before just to get the same level of excitement?
If you answered "Yes" to more than 3 of the questions above, please speak with hbje's support team or activate the self-exclusion feature. You are not alone.
Hbje provides every member with a set of effective protection tools. They are completely free to use and can be activated at any time from your account settings.
Set how much (BDT) you want to deposit daily / weekly / monthly in advance.
Set the maximum amount you want to wager within a specific time period.
Set a time limit for each session — you will receive a reminder when it runs out.
Your session will automatically end once you reach a set loss amount.
Take a break from 1 day up to 6 weeks — no questions asked.
A summary of your gaming time and spending will appear on screen at regular intervals.
When you use these tools, reducing a limit takes effect immediately, but increasing a limit requires a waiting period of 24–72 hours — for your own protection.
Self-exclusion is the most powerful responsible gaming tool available. If you feel that gaming is having a negative impact on your life, hbje allows you to fully exclude yourself for a chosen period of time.
During self-exclusion, you will not receive any promotional messages or bonus offers from hbje. Self-exclusion cannot be lifted before the set period ends — this is intentional and designed for your protection.
If you are unable to log in or need to activate self-exclusion urgently, email our support team — we will act immediately.
Only individuals aged 18 or older may register and play at hbje. This rule is non-negotiable under any circumstances.
Use parental control software on your devices to prevent children or younger family members from accessing online gaming platforms. Keep your passwords and banking details secure.
If you believe a minor is using hbje, please contact our support team immediately. We will take prompt action.
You are not alone in dealing with a gaming problem. Beyond hbje's own support, professional help is also available from dedicated organizations. Reaching out takes courage.
Log in to your account and start a live chat
Average response time: under 2 minutes
We are committed to one thing — your safety will always matter more to us than profit. Whenever you need help, we are here for you, without judgment.
Answers to the most frequently asked questions about responsible gaming